Nancy Fletcher - President & CEO Ken Klein - Executive VP, Government Relations Stephen Freitas - Chief Marketing Officer Myron Laible - VP, State, Local & Regulatory Affairs Marci Werlinich - VP, Membership & Administration Kerry Yoakum - VP, Government Affairs Jeff Golimowski - Communications Director Makeda Kefale - Marketing Programs Manager Monisha Blair - Marketing Research Manager & Website Administrator Debi Violante - Membership & Administration Manager